Big Sify BB Client Glitch

Suraj

Regular
Messages
460
ehh.....whatever happenned just now i dunno where i went wrong or the client may have just gone crazy.

i just updated to a 64Kbps connection and when all transaction was done, i hit the confirm button and when the thing got redirected to sify i had 64Kbps as well as 256Kbps available as renewal.

Both got pipelined.....i just put the 256kbps account on hold.

now i dunno if the cable guy did some renewal just when i did it or somethin else happened.

so what do i do with this? if the cable guy comes he may ask for 100+795+100= 995.....wow.

http://imageshack.us
 

GAURAV7777

Regular
Messages
556
ISP
MTNL
and just tell him to cancel ithe can even cancel it after u have started using iti have done that once
 


Suraj

Regular
Messages
460
yeah we pay like 100 rs, what we know by the name of mainatenance costs , per pack.so u can cancel this thing....one question what if he says that it can't be cancelled?how long can i keep that thing on hold? any ideas.... :unsure:
 


GAURAV7777

Regular
Messages
556
ISP
MTNL
if he says it can't be cancelled then he is lieing just don't pay the manand he would cancel it automatically :pand i think u can hold/pipeline it unless ur current pack that u r using expiresand u relogin then only the pipelined/hold pack starts its 30 days
 

coolbuddy_79

The Coolest One!!!
Messages
3,503
ISP
TriB 749NU @ 2 mbps
if ur CTO doesn't do that, just call the CC and let them know...it will be done... :)if it's still not done, u know the way out...just don't pay them :D
 

anand

Regulars
Messages
315
ISP
Sify (best of the worst)
Originally posted by [email protected] 14 2005, 08:31 PM
if he says it can't be cancelled then he is lieing just don't pay the man

and he would cancel it automatically :p

and i think u can hold/pipeline  it unless ur current pack that u r using expires

and u relogin then only the pipelined/hold pack starts its 30 days
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If a pack is put on hold (which can be done regardless of what state your current account is) it will not be used even if your pack expires. You will need to use the client to pipeline it. Login twice and it will be used.
 

shouvik

www.clubhost.in
Messages
949
Location
Delhi -NCR
ISP
Airtel
If he comes to you and charge for all those in teh pipelines, just tell him that its their fault and not urs....Just DON'T pay..
 
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