Port Forwarding on You Broadband

Messages
2
Location
NA
ISP
you broadband
I am a user of you broadband and I have realized that my wan IP is different from my public IP .
Is this the reason why port forwarding never works for me?
Is there a way to solve this?
when i got in touch with the customer service they said that they do not block any ports.
 

Smh

Messages
1,941
Location
NA
Its called CG-NAT

ask customer care if they offer static ip