Existing BSNL FTTH users, please provide your reviews.

  • Thread starter Thread starter Shubham
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I've been using BSNL FTTH for over 2 years now, here in Gujarat. I'll say you should opt for BSNL only if there's no other operator in your area.

Bsnl does offer attractive packages (out of the blue for like 3 months) but their service and uptime duration is absolute dogshit.
I had my daylights knocked out due frustration because of their random connection drops at any time and especially during office hours. Trust me working from home will be a hell of a task with BSNL fiber.
Don't expect any consistency with BSNL, it can provide you full 100mbps with minimum latency but in any moment it'll drop to 1mbps for a while or simply a connection drop.

Complaining is useless as their office guys don't even understand latency or packet loss.
So, only opt for BSNL if you don't have any other option, like me.
 
I got it installed through franchise. BSNL said they are not giving connection directly but only via franchise..

LCO charged Rs 3500 for optilink modem and 1000 for installation. Got the connection in a week. on top of that bsnl charged 1 month deposit + 250 installation charges. I believe it has increased to 500 now.

We are paying to both bsnl and LCO for installation which is not fair. If BSNL gives connection via LCO, we shouldnt be charged for it.
 
Changed my plan on selfcare on September 30 night to Fibre Ultra and nothing happened. They upgraded existing users including me to 200 Mbps /4 TB FUP in October then this month the selfcare portal request finally got changed to Fibre Ultra plan.

Downloads speeds are as advertised. Upload speeds though are quite abysmal. Overall I can't complain as I have no other ISPs serving my area and the uptime is quite good unless there is some serious underground fibre cut.

wow, the speeds are awesome..
which modem are you using? you got it from LCO or outside?
 
@victor_star I returned Alphion AONT 100C back to the LCO as it was an ancient and limited device with only 100 Mbps port. Purchased the newer Alphion ASEE-1443 model from their local distributor for 2300 plus gst as it has Gigabit port. Called the Alphion tech support and they helped out with the new ONT serial number registration to the OLT over the phone.



Upload speeds have gone up by a bit since Monday after some fiber power adjustments by the LCO.
 
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@thehitman47 Did you get the ont from their Malleshwaram Office?I enquired last month and he said 3500 for ASEE 1443 and 3900+ tax for ASEE 1444. My LCO also quoted the same price and this distributor was telling to get from LCO itself.But I know someone who got at 2300+gst last year as you have.

Don't know if they are increasing the price to push for purchase from LCO.
 
@TurboUser - yes I picked it up from Malleshwaram distributor last december for 2300 plus gst once the new plans were launched. Looks like a pretty significant increase in price now. ONT has been working good so far although the wifi range/speed is average so I hooked up a TP-Link wifi6 router and the setup works well for now.
 


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