Last week i opened a new account with
Amazon.in and transferred rs 550 to my
Amazon Pay account. Now I simply can't even log in or access my account and this is what amazon says
Hello from Amazon Payments.
We have placed a hold on your account because the card issuer has declined our request to confirm your billing details for your Mastercard ending in 03 citing legal and privacy reasons. You will not be able to access your account or place orders with us until we confirm your information.
To resolve this matter, please allow the card issuer to grant our request, or send this information to our secure fax line at 206-266-1838 (US) or 001-206-266-1838 (international):
- A copy of your statement for the payment card used, including the billing address
- The last two digits of the payment card
- Your name, phone number, and e-mail address
We will convert your fax to a secure electronic image. For your security, we restrict access to your billing details to a team of account specialists.
Our Customer Service team cannot access these details, view your fax, or provide you with more information on this matter. They can only verify that we sent this request.
You can expect a response from us within 24 hours of sending your fax.
If you would like us to confirm your information with the card issuer, reply to this message from the e-mail address registered to your APA account after you have arranged for them to grant our request.
Your financial institution can use our fax number to send us the name and number of a representative we can contact by phone.
We ask that you do not open new accounts as any new order you place may be delayed.
Regards,
Account Specialist
Amazon Payments
http://payments.amazon.com
-------------------------------------
From:
prrichar@amazon.com
Sent: Saturday, June 10, 2017 4:28 PM (PDT)
Subject: Contact ID : 25001547466
Hi
Contact ID
25001547466
Account ID : A31RNHEIGAGI7H
So my question is what is the problem with amazon. Any help is welcome