Having no ping spikes would be considered good, cannot play FPS games in our current pings. Wireless always has problems so cannot really expect constant pings but fiber shouldn't have any problems.
Got call from their technical department after registering a complain with customer care. Was on the phone for 30 minutes and he was remote controlling my desktop, he did a lot of trace routes ping tests to DNS,gateway and google but he was not able to pin point the cause. I had to play Overwatch while he monitored the connection and agreed that there is a problem, he was supposed to call back but he gave up and forwarded to engineering team. Customer care said his last update was "ping issue with game overwatch"
Was out of Nagpur since many days, first thing i did after reaching here was share the prices from the main in2cable price list as well as the price list on the first page of this thread, my LCO is not ready to match any of these prices saying these prices are not applicable in outskirts etc.