Hathway Offer Problem + Data Quota

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Deleted member 63558

Hello, I'm running with Hathway with 3 Month + 1 Month Free Plan (Total of 4 Months for the price of 3 Months Plan). But there are few things I am facing since last 2 cycles.

1. I don't receive the extra 1 month (Fourth Free Month) after renewal, I have to call them multiple times before I get it and this time I haven't received it after calling too.

2. I don't get 1000 GB Data per month which they promise each month so it's like 1 GB per month for four months. I only get 70 GB when it starts with the new month.

3. I don't receive the Carried Forward Data as well. It shows zero in CF.

Hathway's support is not as good as Airtel's Billing Team is. What shall I do?

Do you know any reliable Hathway Offer Number where I can call and ask for my offer and get it activated?

Thanks.
 
Hathway's offering Data Rollover?! There seems to be no mention of that on their website.
 
Alvord12 said:
Hathway's offering Data Rollover?! There seems to be no mention of that on their website.
Click to expand...
Yes, They have it. I had it when I was paying monthly. But when I moved to Quarterly, they are not doing Data CF.
 
1) extra month will be automatically added after a week or two.
2) data also gets automatically added if you get close to your data limit. In my case i too got 70gb and when i used +50gb in a day it automatically added 1020gb in my account.
Data is unlimited don't worry about exhaustion, the limit that you see shouldn't matter.
3) carry forward doesn't really matter because your data is unlimited.
 
Okay. Let's see how it goes. Thanks @Mr_mime
 

Hi. I have not received it yet and I have called them multiple times but they say it will be added in few hours but it doesn't happen.

It is already 2 weeks now.
 
@Mr_mime Hi. Have you checked above reply?

Hi. I have not received it yet and I have called them multiple times but they say it will be added in few hours but it doesn't happen.

It is already 2 weeks now.
Click to expand...
 
Data is given for one month only and extra month is not added. What to do?

(1TB Data)
 
Data will refresh every month(1TB) or if you consume 1TB and extra month will be added automatically.
For extra month if you want it now then email or call them.
 
Last edited:
Mr_mime said:
Data will refresh every month(1TB) or if you consume 1TB and extra month will be added automatically.
If you want it now then email or call them.
Click to expand...
For extra data, what do you say them on call?
 
I don't have to say anything it just gets added automatically.
Every month your 1TB is refreshed and if you consume it within a month then again it will refresh.
Why do you care about these number anyway, you are on unlimited data plan.

I wasn't clear on my earlier comment, i meant if you want your extra month then you can wait a week or two for it to get added automatically or you can email/call them.
 

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