same. paytm app crashes whenever I try to do any payment. It also crashes when I open my passbook. but same email id works on website without any problem. but whenever I message paytm, standard reply is do KYC. fuck these assholesstill blocked. and Paytm helpline numbers make it impossible to reach a human being. pretty incredible stuff for a company that operates the most popular digital wallet in the country. i am going to stop keeping money in my paytm wallet. zero customer support means it's not worth the risk.