did they give him boxed piece? my friend got a brand new looking piece but employee told us that its not brand new but a refurbished one. but refurbishing is done by apple itself so its as good as new. phone looked brand new tho so we acceptedMy friend had iPhone 5s. There was some minor issue with phone. He went to Apple store, and since phone was within warranty period, they replaced phone with new phone for free. He was very happy and explained importance of paying huge amount to Apple, as we are almost paying price of 2 phones at once.
Not sure.did they give him boxed piece? my friend got a brand new looking piece but employee told us that its not brand new but a refurbished one. but refurbishing is done by Apple itself so its as good as new. phone looked brand new tho so we accepted