I went to exchange office, they said i need to do it myself online. Then i registered and changed my tariff plan. Its been 30 hours now and im still running the old plan.
I called customer care. Here is my conversation with the lot:
1. First guy said that you cannot change your plan online and that I need to go to exchange office to get my plan changed. I told him that i already went to exchange office and they said that I need to change it myself and I did change my plan myself but it did not change as of yet (after 26 hrs)
2. Second guy said, that plan change takes place in 12 hrs. Then i said its already been more then 24 hrs and plan did not change. Then he said that plan change takes 7 days.
3. Third guy said that plan change takes place in 24-48 hours. So, he seamed reasonable and i was tired of calling and being put on hold. So, I said OK and got myself a complaint number if incase my plan did not change
I talked to 3 guys and they all said different and quite opposite of eachother regarding my plan change. So, i got my ass here since you guys have definitely have much better idea regarding when my plan will change.
I changed my online plan @ selfcare portal on thursday and as of writing this post its been 30 hours. Halp!
EDIT: My plan changed within 48hrs and my problem has been solved so i have edited the title and edited the post so i would not bump the post. Thanks for the replies guys!
I called customer care. Here is my conversation with the lot:
1. First guy said that you cannot change your plan online and that I need to go to exchange office to get my plan changed. I told him that i already went to exchange office and they said that I need to change it myself and I did change my plan myself but it did not change as of yet (after 26 hrs)
2. Second guy said, that plan change takes place in 12 hrs. Then i said its already been more then 24 hrs and plan did not change. Then he said that plan change takes 7 days.
3. Third guy said that plan change takes place in 24-48 hours. So, he seamed reasonable and i was tired of calling and being put on hold. So, I said OK and got myself a complaint number if incase my plan did not change
I talked to 3 guys and they all said different and quite opposite of eachother regarding my plan change. So, i got my ass here since you guys have definitely have much better idea regarding when my plan will change.
I changed my online plan @ selfcare portal on thursday and as of writing this post its been 30 hours. Halp!
EDIT: My plan changed within 48hrs and my problem has been solved so i have edited the title and edited the post so i would not bump the post. Thanks for the replies guys!
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