Airtel *121# Digital Care

Sushubh

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Bharti Airtel launches digital customer service in local languages - ET Telecom

*121# Digital Care is a quick and easy to use platform for Airtel prepaid customers to get basic information like balance amount and recharge validity, and details of last few transactions, the Gurgaon-based telco in a statement said.

Besides Hindi, the service is available in Punjabi, Marathi, Gujarati, Tamil, Telugu, Malayalam, Kannada, Bangla, Oriya and Assamese which according to the company help millions of Airtel prepaid mobile customers across the country to access the service.

Customers simply need to dial *121# from their mobile phones and access an easy to navigate menu on their mobile screens to get their account related information in a matter of seconds.
 
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