BSNL Broadband has a brand new Selfcare Portal

Nishant

Staff member
Messages
9,771
Location
Ulhasnagar, MH
ISP
Honesty Net Solutions, BSNL
Looks like they've updated their portal and it is a centralized one and not region specific. I wanted to check a complaint status and when I typed https://selfcare.wdc.bsnl.co.in, it redirected to BSNL CUSTOMER CARE.





It will ask you to put the same user ID and password as your old one and will ask you if you need to update your email ID and mobile number in your profile. I am waiting for Dad to forward the OTP received to him. Will explore more once this is done.

Ok. The OTP part is done. It then asks you to set a new password. Once that is done they will send you an activation link on email. Waiting for the mail to arrive.
 
Last edited:

Nishant

Staff member
Messages
9,771
Location
Ulhasnagar, MH
ISP
Honesty Net Solutions, BSNL
Activation done. The login ID will be your registered email ID.







This portal is much better than their previous ones.
 

mhsabir

Xclusive
Staff member
Messages
19,885
Location
Chennai
Two BSNL numbers - both associated with Aircel customer - no OTP being received. :mad:
 


Messages
260
ISP
Bsnl, Jio, Airtel
thanks man, finally i could put a request for ftth connection so far received three messages regarding my request.
 
Messages
32
ISP
BSNL
Otp arrived on my vodafone number also.
Btw cant add my old prepaid evdo number. Any solution?
 


Nishant

Staff member
Messages
9,771
Location
Ulhasnagar, MH
ISP
Honesty Net Solutions, BSNL
It now allows changing plan via portal which wasn't available previously for users of West circles.

 
Messages
260
ISP
Bsnl, Jio, Airtel
so does it show new speeds of 4mbps before fup or its yet to be updated
 
Messages
138
Location
margao
ISP
bsnl
it says 4 mbps upto 10 gb and thereafter 1 mbps but speed is still 1 mbps on 845 combo unlimited plan.
 
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