Review of TriplePlay Broadband

In my area plans are plastered all around the sector. 1995 plus tax for 200mbps is the top plan
 
I wanted clarification about unlimited free calls.....

These are the plan(inclusive of taxes) in my area..... does not give any details of free calls..
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though lately I have moved to 30Mbps Excitel plan@Rs.550.00..... as their was no advantage as such besides utorrent( which I rarely use now) and 4K streaming does not work well....
 
Received a call from executive from Triple play..... he clarified the plan 100Mbps+unlimited calling@750 ...

Says that though 100Mbps@750 is not a listed plan.... He can get that plan for me but the unlimited calling feature is only available in flats/ societies only where they have bulk connection.
 
I will be moving to a society in Raj nagar extension, Ghaziabad soon and they have TriplePlay internet there. Plans they told me are:
around 710/- for 50mbps unlimited
around 890/- for 100mbps unlimited.
Prices are probably GST inclusive but I am not sure, I forgot to ask.

So is anyone using their service in Raj Nagar extension area? How is it? speed and downtimes? And do they suffer from the same problem that some LCO's do, that is - internet going down everytime there is a power cut?
 
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All depends on your local LCO.

Talk to your neighbors in the new place regarding the feedback of LCO.

you might get cheaper plans, do talk to your LCO.
 
Looks like a great plan. Triple play provides decent service. However, don't understand the reason behind ISP's not updating tariff plans on their websites.

Home | Internet, Telephone and HD Cable Provider, Gurgaon

It may look like a good plan at first like it did to me. However, after a while I experienced issues with every aspect of their service. The Wi-Fi shut down without any provocation frequently. There were constant issues with packet loss and fluctuations with speed. Especially for a gamer, it is impossible to use, Save yourself and don't acquire their services
 


Although experience can vary from user to user....... but Wifi shutdown...... How is it even related to ISP service.....
 
Because the WiFi will stop working, even when there is no power cut or outage and without any provocation, I think its related
 
Wifi not working is not ISP issue...... Whether the router is your own or given by LCO.... it is equipment fault and you have to take care of it......
 
Hey @webie can you give me the data centre guy's contact. I'm facing a lot of packet loss during night time and it gets very difficult to use Hotstar or other streaming sites for that matter. This problem is strictly constrained to night time 8:30-11:30 PM and sometimes in afternoon 2:00-4:30

If the static ip with reliance for ₹200-300 extra resolves my issue then I'll gladly take that
 
Details given by @webie to me long ago
the no is 9643314206 9971202232 (rahul, datacenter) or jaspreet 9253131531 (customer service direct in head office)

You might get static ip, without any charges. pressurise your LCO, if you are a long term customer.
 
LCO : Local Cable Operator.... through whom you have your connection...
 
@ijsa Thank you so much for providing me their contact. Thing is I have been doing this uphill battle to get this connection work for me somehow for the past three days

The datacenter guy was helpful and the issue has not been resolved more or less. Can you help me with pingplotter results that I have recorded while this issue was happening?
 

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