just did. the lady on the other side cut the call three times before i even got a chance to say hello. on fourth attempt i did not wait for her and directly said is this customer support. anyhow. she confirmed that the payment was processed successfully and i would need to wait for 2 days for it to appear on the other side. stanchart is so slow with their backend updates, i would only get proper confirmation in 5 days. sigh.
looking at their recent tweets, a lot of people seem to be facing payment related issues this month. i have been paying for my stanchart card through yes bank account using billdesk for years now... this month was the first time i faced an issue. i hope they fix this mess because i really hate to be late in making my cc payments! i guess i would keep some extra buffer next month
would really hate to go back to dropping a cheque in stanchart Dropbox. switching to a stupid yes bank credit card would be a better choice.