I'm from Chennai and I'm on the ACT Storm package. I shot an email to the nodal officer complaining that I wasn't able to forward ports for setting up a multiplayer server,
specifically mentioning that I was asking for a static internal IP and not a public one as per
@RedskyITM 's instructions. They took it up fairly quickly and some guy from the backend called me. He said my package was not eligible for a static IP (even though I told him I needed a static
internal IP) and that I would need to upgrade my plan in order to do so, but he also said he has done something (I don't remember what he "did") which will now enable me to create multiplayer servers which my friends could connect to,
without giving me any static IP and just asking me to disable the firewall on my
router and to make my computer the DMZ.
Additionally, he wanted remote access to my computer to see what was wrong and I denied him saying I was on Linux (I don't have
Windows at all) and I haven't set up VNC or SSH (nor is it possible because the ports are blocked!) on this system. He then asked me what ports I needed and I told him the ports I was interested in were in the range of 27000. He said these ports should not be a problem as they are uncommon and I won't have an issue. I said alright and proceeded to check if my multiplayer server was indeed open to the internet, but it wasn't.
Could anyone of you here tell me who is on the wrong here? Do I have to pay even for a static internal IP? Is my plan really not eligible for this or did they misunderstand my request as asking for a public IP which I understand isn't free? I need some pointers here so that I can be more clear when I call them back.