Sify Broadband Customer Care

The endeavour in the end is to give our customers a satisfactory browsing
experience and therefore the menu of products available cover all different
usage patterns and requirements based on customer feedback and requirements

Most of our customers are able to arrive at the right mix of an economically
viable as well as technically satisfactory product as per their usage .[/b]

This is from a mail from a customer care representative.

If you are a Sify Broadband customer, Please leave your comments here or here and I will forward them to the concerned Sify Broadband Customer Care representative.

And well I forgot to add some smilies to show my reaction to their ignorance...

:lol: :lol: :lol: :lol: :lol:

Tell me.. what is teh average salary of an indian? 10 to 20k a month? How can they ask for internet packages with prices of 4k with a limitation on it..With such a packet that gives reasonable speed (256kbps) it will cost some one who likes to downoload and do some active stuff more then half his salary a monthSify is only "ok" when u make 10 lahk a year or something,.. its not for the middlecl@$$ population... what the hell can u do with a 32kbps package... its useless..too slow!!Dirty moneys*cking insects they are

The per capita income of India is around 10000 rupees. Windows XP cost that much to us. 🙁

its a bloody shame... it truly is... only the top level can afford it this way, what about the rest ,middle cl@$$ and lower,which is like 80% of india ( i guess ) They are cheating their own people, this way people cannot get online which is part of this century, this time we live in.Its not like SIFY is the only company but,,...what if u are in some area with sify only and u need/want internet? no choice then...geez...

what if u are in some area with sify only and u need/want internet? no choice then...[/b]

that is exactly the situation with me 🙂

Originally posted by Sushubh@Oct 1 2004, 03:51 PM
that is exactly the situation with me 🙂
[snapback]735[/snapback]

Click to expand...

[/quote]
And me

Oi, u never mention where u from! 🙂

Typical conversation with Sify CC, Chennai:ankX: My connection has been down for 8 days nowSify CC: Sir, our local team has been informed and is looking into it and should update you soonankX: But I have not heard from anybody in the 'local team' till date 🤔 Sify CC: Sir, our local team has been informed and is looking into it and should update you soon ankX: Whats the escalation procedure? :huh: Sify CC: Sir, what escalation?ankX: When will you escalate my complaint, today, tomorrow, next month? :blink: Sify CC: Sir, our local team has been informed and is looking into it ankX: Boss, do you understand what I am trying to say? Who is the point of escalation? What is the process by which my complaint will get escalated to the next level? Sify CC: Sir, our local team has been informed and is looking into it and should update you soonankX: Dude, you are like a @#$%%$# taperecorder... ankX: ...(hangs up) :angry:

Originally posted by ankx@Oct 7 2004, 07:23 PM
Typical conversation with Sify CC, Chennai:
update you soon

ankX: Dude, you are like a @#$%%$# taperecorder... 

ankX: ...(hangs up) :angry:
[snapback]799[/snapback]

Click to expand...

[/quote]

:lol: :lol:

lol that is funny

its pathetic how they *help u* but it sure is damn funny

Sick-fy rulez 😉

i dont even get through... to the customer care! 😀

Originally posted by ankx@Oct 7 2004, 07:23 PM
ankX: Dude, you are like a @#$%%$# taperecorder... 
ROFL

wow! someone voted in favor of sify broadband... this rocks.

I guess that was the secure synergy lover.

I would not be surprised 🙂

No one replied back, their ISO process orientation looks very moody, like a &^%$# tubelight!______________________________________ankX, Pune to sify customer care:The problem still persists. Pls call me at +91.98902.*****----- Original Message ----- From: To: "ankX, Pune" Sent: Thursday, October 14, 2004 6:02 PMSubject: [INTERACTID:598***]Re: Ref: ankX, Pune / Problems with SifyBroadband Connectivity> Dear Sir/Madam,>> Thank you for writing to Customercare,let me take this opportunitytoexpress our sincere apologies for the delay in reversion..We were unable to respond to your query due to some technical faults at our end .Please acknowledge the recipt of this mail and do write in to us if problem persists.Kindly accept our apologies for the same and treat this experience in isolation and not reflective of the service standards we are known for>> Thank you for giving us an opportunity to serve you !>> Warm Regards> Vidya N.R> Customercare@Sify> ISO 9001:2000 certified> Have a nice day !