Asking for a friend:
He recently got a Railwire connection in Goa. They installed the cable and provided a Media Connector (MC) box which has a LAN/WAN port. It works great when he directly connects the laptop to the MC box but doesn't work when the router is connected. Here's what we've tried so far. Let me know where we went wrong:
The router is a TP-Link WR 840N
What are we doing wrong?
He recently got a Railwire connection in Goa. They installed the cable and provided a Media Connector (MC) box which has a LAN/WAN port. It works great when he directly connects the laptop to the MC box but doesn't work when the router is connected. Here's what we've tried so far. Let me know where we went wrong:
The router is a TP-Link WR 840N
- Connected the port from the MC box to the router's WAN port
- Connected the router to the laptop via LAN cable
- Reset the router to factory defaults and updated the firmware
- Tried auto detecting the connection but it fails
- Selected PPOE and entered the username and password. Shows the connecting message continuously but never connects.
What are we doing wrong?