They say Delhi NCR and Bangalore but Gurgaon is not yet supported. Also seem to be limited to few pincodes in Delhi and Bangalore.
EKART Courier : Reliable courier with doorstep pick-up at your convenient slot with free packaging
If they can manage this platform properly, it could become a big success for the company. Shipsy failed because they did not have the brand name attached to their platform.
EKART Courier : Reliable courier with doorstep pick-up at your convenient slot with free packaging
No, you should not package your item(s). We will provide complimentary and secure packaging, so you don’t have to bother about the right packaging material and/or guidelines. If you have already packed your item(s), the wishmaster will require the packaging be opened for security verification before said item(s) can be accepted. Hence we highly recommend that you do not package your item(s).
We apologize that the courier has been received in a damaged condition. Please be assured that this is a rare one-off case, and we strive to ensure that your courier travels in the most secure and reliable fashion from the time it is picked-up till delivery. Please call customer service, and they will guide you through the process of claiming a refund. We will refund all fees paid by you for this courier and additionally pay out the declared value of the courier up to a maximum of Rs5,000/-
We will call the recipient before delivery. Irrespective of the outcome of the call, we will try and deliver at the recipient location. In case we are unable to deliver, we will attempt to contact the recipient and the sender; and re-attempt delivery for a total of 5 times on 5 different days. If the item is still undeliverable, we will then return the item back to its pick-up location. At the pick-up location again we will attempt delivery 3 times. If it cannot be delivered even to the pick-up location, we will hold the item at the source hub for 7 calendar days. Post this the item will be discarded at EKART's discretion.
If they can manage this platform properly, it could become a big success for the company. Shipsy failed because they did not have the brand name attached to their platform.