Hi everyone,
It seems that Sify is at it again?
All unlimited pack users would be aware of the new cap of 200MB against the old 150MB cap. But for the last one week my account validity has been deducted. I have not used (D/l + U/l) the pack above 200MB on a given day. I received a call from their Delhi representative who informed me about the change. But see the response I got from customer care.
Quoting
it has been observed that people are using it for other commercial
purposes. After
purposes.Usage on unlimited service packs will be considered as one
calendar day or 150MB in a
MB.
My only complaint is , if the rules were not changed then why the hell would a sify rep from delhi call me and inform me about the changes? why?
I have written to them about it will post their replies if i get one.
It seems that Sify is at it again?
All unlimited pack users would be aware of the new cap of 200MB against the old 150MB cap. But for the last one week my account validity has been deducted. I have not used (D/l + U/l) the pack above 200MB on a given day. I received a call from their Delhi representative who informed me about the change. But see the response I got from customer care.
Quoting
customercare@sify.com
:product has been introduced specially for the home consumer. However,> Dear Mr . Mahesh,
This is with reference to your mail, please note the unlimited
it has been observed that people are using it for other commercial
purposes. After
downloads less than 150MB a day and to prevent misuse for commercialtaking into consideration the fact that an average home user
purposes.Usage on unlimited service packs will be considered as one
calendar day or 150MB in a
one day in validity will be reduced for every 25 MB of usage beyond 150day whichever is earlier. If the usage exceeds 150 MB in a day,
MB.
Thank you for giving us the opportunity to serve you !
Warm Regards,
Indu Priya
Customercare@Sify
ISO 9001:2000 certified
My only complaint is , if the rules were not changed then why the hell would a sify rep from delhi call me and inform me about the changes? why?
I have written to them about it will post their replies if i get one.
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