I am from Chennai and have been using ACT for a while. I have been facing a new problem since the past two days. After the recent rains, ACT have restored back the connection in a few areas. Since then, I have been able to get the connection working when I directly connect the Fibernet cable to my laptop. However when I connect the Fibernet cable to the WAN port of a router (tried with Airport Extreme and Netgear WRN 614) configured for PPPoE or Ethernet, the routers complain that there is nothing is plugged on the WAN port. However, when I use the same router in another ACT installation nearby, I see them both working.
Can someone throw light on this and how to set this right? I called ACT support and as usual their helpdesk comes with the usual quip that they see the line up on their side. They just dont seem to get this. I am frustrated.
Can someone throw light on this and how to set this right? I called ACT support and as usual their helpdesk comes with the usual quip that they see the line up on their side. They just dont seem to get this. I am frustrated.