HARASSMENT BY TIKONA

Suman Mishra

New Member
Messages
1
USER ID . 1104970499

Since Feb 2015, I had been facing a lot of speed and connectivity issue and put up many complaints on their toll free help line number. Finally I went for its disconnection on 1st August 2015. I requested their customer care for disconnection on 1st Aug 2015 and asked therm to send their representative to collect the modem as I had removed it and kep it aside. I aso sent them an email on 5th Aug 2015 that I had requested for disconnection and had stopped using Tikona Broadband from 1st Aug 2015. I called them up again requesting them to send their person to collect the modem and email me the full and final statement. Finally on 3rd sept 2015 a person from Tkona, Mr. Ganpat came to collect the Modem.

On Oct 17th 2015, I receive a Demand Notice from their Legalcolls@tikona.in asking me to pay up Rs. 724/- as the outstanding dues. And today, on 19th Oct 2015, I receive a threatening call from some Advocate of Delhi stating that a case has been filed against me by Tikona and that I better settle the unpaid dues by 4pm tday or else I would have to attend their court cases in Delhi and Pay up the entire legal bills.

My last unpaid bill is of July 2015 of Rs.528/- I got the modem disconnected on 1st Aug 2015 and did not use their Broadband. All I asked was for a full and final statement including my usage for August 2015, if they are charging me for it. I wrote to their Customercare@tikona.in on 17th Oct 2015 and many a times before that too. But so far I have not received any response for my request for a F& F statement. Nor do their customer care Rep's at toll free give a call back.

Now am getting calls from their advocates. To the best of my knowledge, it is they who owe me some refund of the deposit/ amount that they had taken before installing their modem and connection at my place.

Please look into it and then send me the F& F statement. If anything due on my side I will ofcourse pay it. Kindly do not use Recovery Agents in the form of Advocates of Delhi to harass people.

Suman Mishra
 

dextermorgan

Amazing Member
Messages
7,316
Location
Hyderabad
Now am getting calls from their advocates. To the best of my knowledge, it is they who owe me some refund of the deposit/ amount that they had taken before installing their modem and connection at my place.
They're not advocates. Tell them call is being recorded and if they call next time, you'll file a police complaint
 


sameer.kool23

Member
Messages
78
Don't worry and be calm..those threatening callers are jokers not advocates...take it as a prank and tell them that you are goin to file FIR against them for harassing you.
 

TikonaCare

Member
Messages
10
USER ID . 1104970499

Since Feb 2015, I had been facing a lot of speed and connectivity issue and put up many complaints on their toll free help line number. Finally I went for its disconnection on 1st August 2015. I requested their customer care for disconnection on 1st Aug 2015 and asked therm to send their representative to collect the modem as I had removed it and kep it aside. I aso sent them an email on 5th Aug 2015 that I had requested for disconnection and had stopped using Tikona Broadband from 1st Aug 2015. I called them up again requesting them to send their person to collect the modem and email me the full and final statement. Finally on 3rd sept 2015 a person from Tkona, Mr. Ganpat came to collect the Modem.

On Oct 17th 2015, I receive a Demand Notice from their Legalcolls@tikona.in asking me to pay up Rs. 724/- as the outstanding dues. And today, on 19th Oct 2015, I receive a threatening call from some Advocate of Delhi stating that a case has been filed against me by Tikona and that I better settle the unpaid dues by 4pm tday or else I would have to attend their court cases in Delhi and Pay up the entire legal bills.

My last unpaid bill is of July 2015 of Rs.528/- I got the modem disconnected on 1st Aug 2015 and did not use their Broadband. All I asked was for a full and final statement including my usage for August 2015, if they are charging me for it. I wrote to their Customercare@tikona.in on 17th Oct 2015 and many a times before that too. But so far I have not received any response for my request for a F& F statement. Nor do their customer care Rep's at toll free give a call back.

Now am getting calls from their advocates. To the best of my knowledge, it is they who owe me some refund of the deposit/ amount that they had taken before installing their modem and connection at my place.

Please look into it and then send me the F& F statement. If anything due on my side I will ofcourse pay it. Kindly do not use Recovery Agents in the form of Advocates of Delhi to harass people.

Suman Mishra
Dear Suman,


Greetings from Tikona.


Please be assured that your concern listed Oct 19, 2015 has been noted and our team is working on addressing the same.


Regards,
Tikona Care
 

ghpk

Now Visible in NCR ;)
Messages
2,316
Location
India
one of my advocate friend had similar issue with Reliance, those tele-lawyers never called him back after he explained them
how and under which ACT he is filling the case and how are those call very technically transformed in to extortion calls as there were
no actual dues and the caller was not a lawyer, the only dispute was about postpaid connection not closed even after multiple written applications.

His account was settled on priority :)
 

SVK

svknet.wordpress.com
Messages
9,870
Location
svknet.wordpress.com
Why Advocates of this Telecom companies call from Delhi court or some court from other states? Why can't they call from same state/city where customer resides ;)
 

Razor94

Member
Messages
6
Location
Delhi
I have also requested for disconnection on 1st october 2015,but till date,no once came to collect device and bills ae getting generated,my dad is a lawyer and I guess I don't give a damn about them..lol
 
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