Bro this is the status in PG Portal
Registration Number : DOTEL/E/2015/34350
Name Of Complainant : Jason
Date of Receipt : 19 Sep 2015
Received by : Department of Telecommunications
Forwarded to : Chennai Telephone Circle
Officer name : <snipped>
Officer Designation : CGM
Contact Address : CGM Chennai Telecom District
78, PURASAWAKKAM HIGH ROAD,
CHENNAI600010
Contact Number : 04426425959
e-mail :
cgm_chennai@bsnl.co.in
Grievance Description : My landline is dead since September 12, 2015, i have raised a complaint online, called the customer care thrice regarding my landline. But till now the landline is not fixed and i am not able to use my Broadband service. Another family in our apartments also using BSNL, they too raised a complaint but till now no representative came to fix or check the landline. We are suffering without a landline and broadband service. This is the fifth time the landline is down and for the fifth time it takes more than 5 days to fix an issue. Kindly look into the issue and do the needful.
Date of Action : 21 Sep 2015
Does it mean they have taken some action? or still in progress because i haven't got my landline back.