Tata tells me not to use for 24x7

I have been facing problems with my tata bb, frequent disconnecting. One guy asks me sir 2_3 mintues disconnect whats the big deal. other senior guy asks me no one use 24x7 every one use day time and shut off at night.. Wtf.
I have Asus rt-n66r router which keeps a log file of the connection, they are telling me not to use that either

I am assuming you have tried PGPortal? Start with that.

Nope, havent done that..will.give it a try today.
Btw here is log file from my router

Jun 8 19:28:03 pppd[305]: Connect time 8.7 minutes.
Jun 9 07:29:21 pppd[641]: Connect time 721.2 minutes.
Jun 9 19:30:51 pppd[641]: Connect time 721.2 minutes.
Jun 10 07:32:17 pppd[641]: Connect time 721.1 minutes.
Jun 10 19:33:53 pppd[641]: Connect time 721.3 minutes.
Jun 11 04:10:03 pppd[641]: Connect time 515.9 minutes.
Jun 11 15:03:36 pppd[641]: Connect time 615.9 minutes.
Jun 11 15:09:54 pppd[641]: Connect time 6.1 minutes.
Jun 12 03:11:19 pppd[641]: Connect time 721.2 minutes.
Jun 12 15:12:44 pppd[641]: Connect time 721.2 minutes.
Jun 13 03:14:14 pppd[641]: Connect time 721.2 minutes.
Jun 13 15:15:33 pppd[641]: Connect time 721.1 minutes.
Jun 14 03:16:56 pppd[641]: Connect time 721.1 minutes.
Jun 14 15:18:23 pppd[641]: Connect time 721.1 minutes.
Jun 15 03:19:46 pppd[641]: Connect time 721.2 minutes.
Jun 15 15:21:15 pppd[641]: Connect time 721.2 minutes.
Jun 16 03:22:44 pppd[641]: Connect time 721.2 minutes.
Jun 16 12:02:29 pppd[641]: Connect time 519.4 minutes.
Jun 16 15:06:39 pppd[641]: Connect time 183.3 minutes.
Jun 16 15:09:49 pppd[641]: Connect time 2.3 minutes.
Jun 16 15:10:10 pppd[641]: Connect time 0.1 minutes.
Jun 16 15:11:23 pppd[641]: Connect time 1.3 minutes.
Jun 16 15:14:33 pppd[641]: Connect time 2.1 minutes.
Jun 16 15:39:35 pppd[641]: Connect time 24.8 minutes.
Jun 16 17:13:41 pppd[3083]: Connect time 94.1 minutes.
Jun 16 17:18:32 pppd[3083]: Connect time 4.5 minutes.
Jun 16 17:20:01 pppd[3083]: Connect time 1.2 minutes.
Jun 17 01:04:56 pppd[3083]: Connect time 464.7 minutes.
Jun 17 01:13:01 pppd[3083]: Connect time 7.9 minutes.
Jun 17 06:08:33 pppd[3083]: Connect time 295.3 minutes.
Jun 17 08:13:42 pppd[3083]: Connect time 124.8 minutes.
Jun 17 08:31:30 pppd[3083]: Connect time 17.5 minutes.
Jun 17 09:14:09 pppd[3083]: Connect time 42.4 minutes.
Jun 17 09:18:48 pppd[3083]: Connect time 4.3 minutes.
Jun 17 09:20:39 pppd[3083]: Connect time 1.5 minutes.
Jun 17 09:29:14 pppd[3083]: Connect time 8.3 minutes.
Jun 17 20:29:33 pppd[3083]: Connect time 660.0 minutes
Jun 17 20:40:21 pppd[3083]: Connect time 10.6 minutes.
Jun 17 20:45:14 pppd[3083]: Connect time 4.6 minutes.
Jun 17 20:49:07 pppd[3083]: Connect time 3.7 minutes.
Jun 17 20:52:29 pppd[3083]: Connect time 3.1 minutes
Jun 17 22:13:54 pppd[3083]: Connect time 81.2 minutes.
Jun 18 00:26:04 pppd[3083]: Connect time 131.9 minutes.
Jun 18 00:28:50 pppd[3083]: Connect time 2.4 minutes.
Jun 18 08:33:01 pppd[3083]: Connect time 484.0 minutes.
Jun 18 12:56:41 pppd[3083]: Connect time 263.3 minutes.
Jun 18 13:02:23 pppd[3083]: Connect time 5.5 minutes.
Jun 18 13:25:40 pppd[3083]: Connect time 23.0 minutes.
Jun 18 13:40:53 pppd[3083]: Connect time 13.1 minutes.


49 times disconnect and tata says nothing wrong.

reliance goes down for small durations during the day several times. got used to it. i am just happy that the python script i use keeps the login process running in the background. very painful if the computer is off because the login page just does not load 90% of the times.

Sir, here TATA people are squarely blaming my modem+router, I did not have these issues when i was on BSNL or Airtel, I switched from airtel to BSNL cos of FUP and switched from BSNL to Tata cos, BSNL i was on 1445/- plan ( 2 mbps till 8 gb, and 1 mbps thereafter). And Tata was offering 2 mbps 24x7 @ 1499/-.

Can some one tell me if these values are fine ? I am facing lot of frequent disconnection.
DSL Status: Connected
DSL Modulation Mode: G.lite
DSL Path Mode: Interleaved
Downstream Rate: 4160 kbps
Upstream Rate: 1088 kbps
Downstream Margin: 7 db
Upstream Margin: 7 db
Downstream Line Attenuation: 1 db
Upstream Line Attenuation: 3 db
Downstream Transmit Power: 11 db
Upstream Transmit Power: -1 db

PVC Connection
Encapsulation: RFC 2516 PPPoE
Multiplexing: LLC
Qos: UBR
Pcr Rate: 0
Scr Rate: 0
Autodetect: Disable
VPI: 0
VCI: 32
Enable: Yes
PVC Status: Up

Write to higher authorities of Tata.

@Sai what do i write, they say thier end irs fine. I have used Linksys am300 in pppoe and bridge mode,.dlink2730 in pppoe and bridge mode., linksys Wag200g - modem router combo ,
All same issue. Frequent disconnect.

Your SNR Margin are very poor. Either problem with line or Modem faulty.

Your Attenuation also doesn't make sense.

Have your tried a different Modem?

@India_King yes i have tried diff modem. But have not captured dsl staus , will put a diff modem tonite and post results.

If the stats actually mean what they say i.e margin, then your line is perfect which would explain the rather low attenuation.

Why don't you set mode to ADSL 2+?

Also, can you find out your attainable rate.

@x720 Well I was specifically told to use G.Lite. And how do i find out Attainable rate ?

See this now : - Modem : Linksys Am300 - PPPoE mode + Asus RT-N66R in AP Mode,

Software Version: 1.19.04
ADSL Version: 7.2.3.0
Boot Code Version: 0.01
System Uptime: 00:00:01:09

DSL Status
DSL Status: UP
DSL Modulation Mode: G.992.2 (G.Lite)
DSL Path Mode: INTERLEAVED
Downstream Rate: 4155 Kbps
Upstream Rate: 1087 Kbps
Downstream Margin: 31 db
Upstream Margin: 8 db
Downstream Line Attenuation: 13
Upstream Line Attenuation: 5
Downstream Transmit Power: 17
Upstream Transmit Power: 6
LOS Errors: 0

PVC Connection
PVC Status: UP
Encapsulation: RFC 2516 PPPoE
Multiplexing: LLC
Autodetect: Disable
VPI: 0
VCI: 32

Internet Connection
PPP Login: Up
Internet IP Address: (deleted deliberately )
Internet Netmask: 255.0.0.0
Internet Gateway: 192.168.1.224

At 30dB whether its margin or actual SNR, it won't matter 😀

Can you posts stats from the D-Link? That should have attainable rate and set mode to ADSL 2+

Will post D-Link stats tom.
One more query, if my Linksys router is in bridge mode and Asus rt-n66r in pppoe mode, is it possible for me to access the modem settings of linksys so i can see the stats

I don't know of a way to access modem once bridged.

Search around.