BSNL Bangalore ??? Not unless you have some grudge against him. I must have quoted a 100 times on this forum. They made me struggle for 6 months to get a connection. And then live with (and pay for) a connection which never worked for a year or so before dumping it. Though I had to deal with the KR Puram greats, it has everything to do with BSNL Bangalore. Because I applied online and guess what, some agent came and told us he is a BSNL employee and took extra Rs. 250 from us. And even after that neither the agent (who obviously got our address from our online application through Udaan ) nor the BSNL greats in Bangalore cared to at least give the connection.